Insurance & Claims Policy

Our Mobile Home Moving Insurance Policy

Interstate Mobile Home Movers takes every precaution to protect your home throughout the moving process. Our mobile home moving insurance policy is built around prevention first: we review the route, inspect equipment, and follow established safety procedures designed to minimize risk during transport and setup. We carry coverage appropriate to mobile home transport and will review the specifics that apply to your move with you before it is scheduled.

Mobile Home Transport Insurance Coverage

Because every move is different, the mobile home transport insurance coverage that applies depends on your home type, the distance, and the route. Rather than posting one-size-fits-all figures, we go over the details that apply to your specific move during the quoting process. If you have questions about coverage documentation for your project, our team will be happy to discuss them at that time.

Mobile Home Moving Damage Coverage & Inherent Conditions

Moving a manufactured home can reveal or worsen pre-existing conditions — for example, frame fatigue, prior water damage, or wall and ceiling separation common in older or previously sited homes. These pre-existing and inherent-condition issues are not caused by the transport and are generally outside mobile home moving damage coverage. We document the home’s condition before transport to help distinguish pre-existing issues from transport-related ones.

Mobile Home Moving Claims Process

If you believe damage occurred during your move, our mobile home moving claims process is straightforward — please follow these steps so we can address it promptly:

1. Note it at delivery. Point out any visible concern during the final inspection before our crew leaves, where possible.
2. Document it. Take clear photos and write down what you observed, including date and location.
3. Report it in writing within [X] days. Submit your report through our contact page or by the method noted in your service paperwork. Late reports may limit how a claim can be handled.
4. Allow inspection. Give us a reasonable opportunity to inspect the reported damage before repairs are made.

How a Mobile Home Transport Damage Claim Is Handled

Once a complete mobile home transport damage claim is received, we will review the documentation, inspect as needed, and respond with next steps. Resolution depends on the nature of the damage, the condition documented before the move, and the movers liability coverage that applies to your specific transport.

Customer Responsibilities

To keep your move protected under this policy, you are responsible for accurately describing the home’s condition, properly preparing it for transport, and meeting the responsibilities described in our Service Agreement.